N 8 N C l o u d H u b

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Privacy Policy

Effective Date: 01-July-2025

1. Introduction

This Privacy Policy explains how N8N Cloud Hub (“we,” “our,” or “us”) collects, uses, and protects the personal information of users (“you” or “clients”) when you access our website, purchase services, or interact with our support team. By using our services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, billing details, and login credentials you provide when creating an account or purchasing a plan.
  • Payment Information: We use Paddle as our payment processor. Your card or banking details are collected and processed securely by Paddle and are not stored on our servers.
  • Usage Data: Technical data such as IP address, browser type, operating system, and service usage statistics to improve performance and security.
  • Support Communication: Records of your communications with our support team, including emails, chat messages, and support tickets.

3. How We Use Your Information

We use your information to:

  • Provide and manage your n8n hosting services.
  • Process payments and issue invoices.
  • Communicate with you regarding service updates, changes, or support requests.
  • Improve our website, infrastructure, and user experience.
  • Detect, prevent, and address technical issues or illegal activities.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data only in the following circumstances:

  • With Service Providers: Such as Paddle for payment processing and VPS hosting providers to deliver the service.
  • For Legal Compliance: If required by law, regulation, or legal process.
  • For Security Purposes: To prevent fraud, protect our systems, and ensure service integrity.

5. Data Storage and Security

Your personal data is stored on secure servers. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with services. We may also retain certain information for legal, tax, and security purposes, even after account termination.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain data processing.
  • Withdraw consent where applicable.

You can make such requests by contacting us at support@n8ncloudhub.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

9. International Data Transfers

If you access our services from outside the country where our servers are located, your information may be transferred to and processed in a country with different data protection laws. We will take appropriate measures to ensure your data is handled securely.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly. Continued use of our services after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@n8ncloudhub.com